How to follow up cutomers to fill out the requirements?

How to follow up cutomers to fill out the requirements?

If services are being purchased by the customers and they haven’t filled out the requirement details , Admin’s can set an automated timeline to send a notification to the customers for the same.

To set the notification admins can follow below steps:

  1. Navigate to WB Plugins > Woo Sell Services > Send Customer Notification
  2. Choose the time from drop down. By default two options are given
    1. AAfter 12 hours
    2. after 24 hours
  3. Save the settings.
  4. Now customers will receive the notification if they have not filled out the requirement details.
notify me min
Set Requirement Notification

Note : It’s recommended to redirect the customers on conversation page once the order is placed. To do so follow How to redirect customers on conversation page .

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