email open rate

When I first started sending email campaigns, I thought the content inside was what mattered most. I’d spend hours polishing paragraphs, designing visuals, and adding links only to watch my open rates sit around 10–12%.

It took me a long time (and a lot of testing) to realize something simple but powerful: no one reads what they don’t open.

Once I started focusing on subject lines, timing, personalization, and curiosity triggers, my open rates jumped by more than 40% consistently.

Here’s exactly what I did.

Step 1: Writing Subject Lines That Sound Human

The biggest breakthrough came when I stopped writing “marketing emails” and started writing real messages.

Here’s the difference:

 “Unlock 30% More Engagement With These Tips!”

“I tested something last week here’s what worked.”

The second one feels like it’s from a person, not a brand.

I tested dozens of variations across different lists, and the best-performing subject lines had three things in common:

  • They sounded natural, like something you’d text a colleague.
  • They used curiosity, not clickbait.
  • They were short under 50 characters.

Here are a few of my personal winners:

  • “This might be awkward…” 39% open rate
  • “Can I be honest?” 37% open rate
  • “Quick question about your website” 41% open rate

I keep an entire folder of my best subject lines now. If you want to see how I organize and test them, I break it down step by step in  Email Marketing.

Step 2: The Secret Power of Preview Text

For years, I ignored preview text  that little snippet next to your subject line in the inbox. Big mistake.

After I started writing preview text intentionally, my open rates jumped another 6–8%.

Here’s how I use it now:

  • Treat it like the second subject line.
  • Finish the thought started in the main subject.
  • Keep it under 100 characters so it doesn’t get cut off.

Example:

Subject: “This might be awkward…”

Preview: “But your last email probably didn’t reach as many people as you think.”

It creates curiosity without clickbait and that’s the key.

Step 3: Timing Matters More Than You Think

Every article online will tell you to send on Tuesday mornings. I did that too, until I tested other times myself.

Here’s what I discovered after sending over 100 campaigns:

  • Tuesday 10 AM is good, but it’s also everyone’s favorite , meaning competition is high.
  • Wednesday late morning (10:30–11:30) worked slightly better for my B2B audience.
  • Friday afternoons surprisingly performed best for my eCommerce campaigns.
  • Sundays got higher open rates for personal, newsletter, style emails.

The big takeaway? Don’t follow generic “best times.” Test your own list.

I share how I track open and click patterns across different time slots in (“Analyzing Email Campaign ROI”). It’s one of those small optimizations that can move the needle quickly.

Step 4: Personalization Beyond First Names

Personalization used to mean adding someone’s first name at the top of an email. Now it means relevance.

When I mention something someone downloaded or clicked on before, engagement skyrockets.

“I noticed you grabbed my email list-building guide last week. Want to see how I used it to grow my list by 3x?”

That’s 10x more engaging than “Hey {FirstName}, hope you’re doing well!”

To scale this, I use behavior, based tagging in ConvertKit and Klaviyo. It lets me trigger emails based on actions, not just names.

I detail this entire process in (“Building an Engaged Email List”) that’s where I show exactly how segmentation keeps subscribers active long-term.

Step 5: A/B Testing Everything

I’m obsessed with testing now  and it’s how I learned what really works.

Every campaign I send includes one small A/B test, like:

  • Two subject lines
  • Two send times
  • Two “From” names

I use ConvertKit’s native split-testing feature and sometimes even test manually by splitting my list.

One test that stood out:

Version A: “How to Write Better Emails”  22% open rate

Version B: “I rewrote this one email and it tripled conversions” 39% open rate

That’s a 17% jump from a single tweak.

If you’re just starting, pick one variable per test and run it at least twice before deciding what works. Small wins add up fast.

Step 6: Clean Lists = Higher Open Rates

This one’s not glamorous, but it’s huge.

When I pruned my inactive subscribers , people who hadn’t opened an email in 90 days , my open rates jumped by almost 10%.

Why? Because email providers like Gmail track engagement. If too many people ignore your emails, your future sends are more likely to land in Promotions or spam.

I use a simple automation that tags inactive subscribers and sends them a re-engagement email. If they still don’t respond, I remove them. It hurts a bit at first, but it improves deliverability and protects my domain reputation.

I go into detail on this process in (“How I Fixed My Deliverability Issues (and Got 98% Inbox Placement)”) where I share the exact cleanup routine I follow.

Step 7: Keep the Frequency Consistent

Email frequency can make or break engagement.

I’ve tested daily, weekly, and monthly sends and here’s the truth: it’s not about how often you email, it’s about how consistently you show up.

When I committed to one solid email per week, my open rates stabilized, unsubscribes dropped, and readers started replying more.

People like predictability. Once they know your schedule, they make space for you in their inbox.

My 3 Golden Rules for Better Open Rates

  • Curiosity beats cleverness. Stop trying to sound smart; sound human instead.
  • Test everything. Even tiny tweaks can deliver big gains.
  • Write for one person. Imagine you’re emailing a friend, not a list of thousands.

Final Thoughts

Getting people to open your emails isn’t about tricking them, it’s about making them curious enough to want to hear from you.

If your open rates are low, start small. Test one thing per send, track your results, and repeat what works. Within a few weeks, you’ll see the shift.

To take the next step, check out:

  • “The Ultimate Guide to Email Marketing in 2025” covers how open rates fit into the full campaign strategy.
  • Email Automation Tools That Actually Work (After Testing 15+ Platforms)”  if you want to scale these improvements automatically.